Why does Buckaroo appear on my bank statement?

All internet payments are hosted by Buckaroo. This allows SGI Compliance to offer various payment options and security. You will see Buckaroo on your bank statement, because Buckaroo manages the payment and transfers it to SGI Compliance.

How long do I have to wait for an analysis?

This depends on the type of analysis. We can guarantee an analysis within 3 working days after a sample has been received in our laboratory.

What if I have not received confirmation of my order?

If you do not receive a confirmation e-mail within a few minutes, you can contact us via webshop@sgicompliance.nl or 088 05 997 00. Also check your spam folder. Your e-mail client may see this e-mail as spam, so that the confirmation e-mail ends up in your spam folder.